As the owner of The Computer Cafe I've been trying for some time to respond to Bryan Hawes. We take customer service very seriously and were distressed to read Mr Hawes review. We checked our files and found that no one by that name had left a computer here for repair. We also notice that the comments don't match our company. Mr. Hawes referred to the owner as "he" and mentioned invoices generating in a back office. I, the owner, am a "she" not a "he" and we use a point of sale system in the front, we don't create invoices in a back office. So, we believe that Mr. Hawes is writing about an experience he had with a different company.
Extremely poor service and business sense. I was quoted a price for the part which was accurate and then at the time of pick up the installation charge was doubled. after a discussion with the "owner' trying to tell me how much money he was saving me he became very aggressive and hostile. I told him i did not believe that he actually 'saved" me any money. with that, he grabbed the invoice out of my hand, went in the back office - then, came out with a new invoice which was higher than the first. Really ?? In fact he told me the repair would take only an hour but was charged for 1 1/2 hours.. A very child like act at best and certainly not very professional. this all occurred after he ordered the wrong part for my computer which delayed the repair well over a week. I would NOT recommend this company to anyone !!! Be careful !!!
If Mr Hawes reads this comment we would ask him to please contact us. If he did have a bad experience at our shop we would like the opportunity to rectify the situation. If not we would like to ask him to retract his comments.
I have been very satisfied with the service they have done on my computers.
I only use The Computer Cafe in Wexford for any of our business computers and my personal computers. They have helped with so many issues and are very friendly and honest. Their prices are competitive and they have them posted on the wall when you walk in so you know what to expect. I would recommend them for any personal computer needs and professional computer needs.
The employees at the Computer Café in Wexford are extremely knowledgeable and helpful. They offer a drop off service that makes life so much easier. You drop off your laptop, tower, or whatever electronic device that you need help with and they will get it fixed and back to you very quickly and for the fraction of the cost that you would pay elsewhere. I highly recommend the Computer Café in Wexford!
The Computer Cafe is a US Cafe based in Wexford, Pennsylvania. The Computer Cafe is located at 12330 Perry Hwy, Wexford, PA 15090, USA.
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